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Thank you for selecting
Plantation Furnishings as your home furnishings provider. In order to
provide you with excellent service, we would like to familiarize you with
our company policies associated with your purchase. Should you have
questions concerning our policies; please discuss your concerns with your
sales representative. We appreciate your business and look forward to
serving your needs.
50% Deposit is required on all special order purchases at the time of
order with final payment due 2 weeks prior to furniture delivery.
Installation of furnishings cannot be scheduled until all monies are paid
in full. Once the delivery has been scheduled we must have 2 business days
prior notice to change the delivery date.
Occasionally, certain items may not be available at the time of your
delivery. We reserve the right to substitute products of equal or greater
value unless otherwise noted below.
We highly recommend that you do not arrange any virtual tours or marketing
pictures until your home is fully furnished.
All items used to decorate your home such as bedding, artwork, greenery,
and florals are chosen by our professional decorating staff to coordinate
with your furniture selections.
All manufacturers' warranties will be delivered with the installation of
the furnishings and will be the responsibility of the receiving person to
retain for service. Please follow all warranty instructions if a problem
should occur. Once delivery of the goods has been made, warranties are no
longer the responsibility of Plantation Furnishings.
Once the furnishings have been delivered and installed, the ownership
passes on to the client. The owner/client should ensure that they have the
relevant insurance in place to protect against damages or loss, from the
date of delivery.
All access arrangements should be confirmed 2 business day prior to
closing. Information such as realtor, Management Company, etc. should be
made available to Plantation so that access can be confirmed. If we cannot
confirm delivery dates with any of the given parties, delivery will be
postponed until proper arrangements have been made and confirmed. In the
event delivery was confirmed but we are not able to gain access to the
home, a $500 re-delivery fee will be charged prior to re-scheduling.
Plantation Furnishings process for deliveries consists of 2 separate crews
who install and inspect all furnishings in your home to ensure an accurate
inventory free of damages. Plantation Furnishings can only be responsible
for damaged or missing items 7 days subsequent to the delivery. It is the
owner's responsibility to ensure all the items are checked against
inventories provided and that any damages are reported directly to
Plantation Furnishings. If we have not been informed of any shortages or
damaged items within the 7 day period, Plantation furnishings will assume
acceptance of all furnishings as is.
Plantation Furnishings does not offer a resale or return policy. Once
furnishings have been delivered and installed, they cannot be returned.
Through our links in Florida, we offer a standard and deluxe furniture
package available for purchase online. We also offer a complete housewares
package for each of the two packages to complete your home furnishing
needs.
The furniture packages offer you the knowledge that your Villa can we well
furnished from day one, and along with the Housewares package allows you
to be able to rent the property. We will always recommend that you further
personalise your property, as everyone has their own taste, and will want
to add their own mark to the property. |